Need More Clarity?

More Questions? We’ve Got Answers

Common Questions Explained

1. Is Apollo University a CRM or a course?

Apollo University is a subscription-based learning and execution platform. You get live trainings, courses, community support, and access to a real CRM workspace while you’re subscribed.

2. Do I get access to a real CRM, or is this just for practice?

You get your own real CRM workspace (sub-account). This is not a demo or sandbox-only environment. While it’s perfect for learning and practicing, your CRM is fully functional and client-ready. You can build funnels, workflows, pipelines, and automations—and use the same system to onboard real clients when you’re ready.

3. Is Apollo University beginner-friendly?

Yes — Apollo University is built for beginners. You don’t just watch courses or live trainings and figure things out later. While you’re learning, you get access to your own CRM workspace where you can practice in real time.

This means you’re not just watching you’re learning through execution. You can immediately apply what you’re taught inside a real CRM environment, helping you build confidence faster and actually understand how everything works together.

4. Are there additional costs besides the subscription?

Your subscription covers training, courses, community, and CRM access. Additional costs only apply when you send real emails, SMS, make calls, or use AI features.

For example:

Emails cost about ₱0.06 each
(₱100 ≈ 1,500–1,600 emails)

If you’re just practicing and not sending emails to real clients, there’s no extra charge. You only pay usage fees when you actually use communication features for real outreach.

5. What if I feel stuck or don’t understand something?

You’re not learning alone. You can: Ask questions during live trainings, Get help from the community, Join monthly group coaching calls. Support is built into the subscription.

6. Is Apollo University a one-time payment?

No. Apollo University is a monthly subscription-based membership.
Your access to trainings, community, coaching, and the CRM workspace remains active only while your subscription is active.

7. Do I need to be a tech expert to join?

No. You don’t need prior tech or CRM experience.
All trainings are explained step by step, and community + coaching support is included.

8. Can I use my CRM workspace for real clients?

Yes. Experienced VAs and freelancers may use their CRM workspace to onboard and manage real clients. Usage-based actions (emails, SMS, phone, AI) may incur additional costs when used for real clients.

9. Will I be charged if I’m only practicing?

No. You only incur usage-based charges when you send real emails, SMS, calls, or use AI tools.
Practicing without sending messages does not cost anything extra.

10. How much do usage-based actions cost?

Usage costs vary by feature. Example: Emails: ~₱0.06 per email
(₱100 ≈ 1,500–1,600 emails) Actual charges depend on how you use the CRM.

11. What happens if I cancel my subscription?

If you cancel: Access to trainings, community, coaching, and the CRM workspace ends

Your CRM workspace is deactivated. You may re-subscribe later to regain access.

12. Is there 1-on-1 coaching included?

No individual 1-on-1 coaching is included. Instead, Apollo University offers monthly group coaching and live Q&A sessions.

13. How do I get support if something isn’t working?

You can submit a Support Ticket through the Help Center.

14. Can I share my Apollo University account with someone else?

No. Apollo University memberships are for individual use only. Sharing login credentials or CRM access is not allowed and may result in account suspension or termination.

15. Is my data secure inside Apollo University?

Yes. Apollo University uses secure systems and industry-standard safeguards to protect user data.
Your data is processed and stored only for the purpose of providing training, CRM access, and platform functionality.

A subscription-based learning and execution platform designed to help freelancers, virtual assistants, and career-shifters practice, build, and onboard real clients inside a live CRM environment.

© 2026 Apollo University. All rights reserved.